THE STRATEGIC COMMITTEE
Establishes the company’s main business activities in strategic areas such as the prioritization of developments and implementation. It meets once a quarter.
Composed of the CEO, the Managing Directors and all Business Units’ managers of ITEC Services to assess performance by reviewing main KPIs quarterly to control each project performance, clients’ satisfaction and global compliance.
The purpose of the CoPIL is to consider our customer’s expectations and their changes, to adapt or improve our services. It is conducted at least once a year with each of our clients:
- To evaluate satisfaction of our services
- To listen to the evolution of their outsourcing strategy
This committee is part of a continuous improvement process.
THE EXTERNAL COMMITTEE
THE EXPERTS COMMITTEE
Composed of medical experts and experts in clinical methodology and in biostatistics, this Committee can be requested for specific projects or clinical development.